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FAQ

  • Why should I use Body Shop Bids?

    This is a serious no-brainer for you. Getting your car’s body damage repaired is a pain in the butt without us. You’ll have to drive from shop to shop, get confusingly different estimates and ultimately settle on a body shop you don’t trust.

    With Body Shop Bids, you no longer have to worry about this. Here’s the run-down of why we are sure you will love using Body Shop Bids:

    We make the process a lot easier. It takes less than 5 minutes (record is 2 minutes 37 seconds) to fill out our damage report form. We take care of the rest. It really is that simple.

    We guarantee a fair (and often lower) price. Shops are competing for your car, which drives (no pun intended) the price down. We also have an in-house estimator so we can tell you exactly how much you should expect to pay.

    You get excellent, high-quality work. All of our shops are pre-screened and held to the highest quality standards. We only partner with shops that would be good enough for our Grandmothers (and we absolutely love our grandmothers).

    Don’t mean to brag, but everybody tells us we’re awesome. Seriously. We get the most amazing feedback from all of our customers – our customers are wildly enthusiastic after using our service. So if history is any indication, you will be swinging from the chandelier with a huge smile when we’re done with you (with a pretty car to boot).

  • Are these estimates real?

    Absolutely! Every estimate that you get will be a real estimate based on pictures you submit. We hold our body shops to the highest standard and they are expected to honor every estimate they give. There is no bait-and-switch at Body Shop Bids – we haven’t been fishing since we were nine.

    Of course, if there is additional damage that cannot be seen in the photo, the actual price may be different – but we go the extra mile to make sure this won’t be a problem. We review every damage report that is submitted and if we feel that the pictures don’t tell the whole story, we will reach out to you to update the report. Furthermore, we have our own in-house estimator to ensure with the highest possible certainty how much you should expect to pay.

  • Can auto body shops really estimate repairs by photo?

    Do bears poop in the woods? Pictures really can reveal a lot for minor dents, scratches and body damage. That being said, if you have been in a major collision and there is damage to mechanicals or the frame, you will probably need to take your car in. If this is the case or email us at support@bodyshopbids.com – in some cases we can send an estimator straight to you.

    Our goal is to make getting your car fixed as easy as possible, and we’ll do whatever it takes.

  • How many estimates will I receive and when will I receive them?

    Our goal is to get you 4 estimates within 24 hours. The actual number and time will vary depending on your location, the type of damage (i.e., how easy is it to produce an accurate estimate) and the availability of our partner shops.

    If you are in an area that we currently don’t serve, don’t worry - we will reach out to you to discuss your options. That’s how much we love you!

  • What happens if I submit a damage report, but decide I don't want to get my car fixed?

    No worries! There is no cost or obligation for you to use Body Shop Bids. If you are just shopping it around to see how much it might cost, shoot us an email at support@bodyshopbids.com and let us know what your price threshold is. The more we know, the more we can help.

  • What happens if I choose a shop and schedule an appointment, but then decide I don't want to get my car fixed?

    We’ll be sad, but it’s your right as a Body Shop Bids customer. However, remember that our estimates are only good for 14 days and if you don’t get your work done through us there is no way you will know for sure that you are getting a fair price from a top quality shop. You also won’t benefit from us helping to resolve a dispute if a shop decides to change the price on you.

  • Will my insurance cover the cost?

    While Body Shop Bids is free, the cost of the repair is not. You should handle all insurance questions with your insurance company. But you should know your rights! You can use any body shop (and any service, like say, Body Shop Bids) that you choose.

  • What happens if a body shop performs below average work on my car?

    It is Body Shop Bids’ policy to dismiss any shop that doesn't consistently deliver a high level of quality in their work and customer service. If a dispute arises (which it doesn’t 99.9999% of the time), we will get involved immediately and review and resolve the issue. We will then decide whether the shop deserves to remain in the Body Shop Bids network.

  • What if I take my car in to get fixed and they quote me a different price?

    As a Body Shop Bids partner, any shop in our network is expected to stand by any estimate they give. The only reason it might cost more is that the shop found other damage which could not be assessed from the photos you submitted. Even if this happens, body shops are REQUIRED to get your approval before making any repairs not outlined in the original estimate.

    You have our word that if a shop tries to pull a fast one on you, I will personally spank them with the tire wrench my grandmother gave me for my 5th birthday and immediately remove them from our network.